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Parking Services Officer (2 YR FTC) P01628

Welwyn Hatfield Borough Council
£26,928 - £29,739 inclusive of outer fringe allowance pro rata
Council Offices, Campus East, Welwyn Garden City AL8 6AE
Working Pattern:
Part Time
30 hours per week.
DBS Check:
Closing Date:
08/04/2019 at 00:55 AM

Parking Services Officer
2 Year Fixed Term Contract

£26,928 - £29,739 inclusive of outer fringe allowance pro rata
30 hours a week (hours negotiable)

Welwyn Hatfield Borough Council are looking to appoint a new Parking Services Officer to join our Resources, Environment and Cultural Services team.

It will be up to you to carry out parking consultations within your allocated area of the borough, ensuring that relevant legislation is adhered to throughout. You’ll produce accurate technical drawings and regulation orders to accompany any parking proposals. We’ll look to you to ensure that all parking signs and lines comply with TSRGD 2016 as you identify and rectify any issues you encounter.

You’ll act as the public face of the service as you respond to public enquiries and communicate with local businesses. You’ll also administer the council’s online permit system – creating new permit areas and types and entering customer information.

About You

The nature of this role means that we need someone with a clear understanding of relevant parking policy and controls. We also need someone with a clear customer service focus as you look to ensure that you maintain the highest standards of service for local people and businesses.

Your communication skills will be crucial as you ensure that all communications are accessible and comprehensive, as well as responding to relevant enquiries – including those from angry or upset people. You’ll also have a clear team focus as you support other members of your department and others across the council. Your confidence and ability in your role will allow you to manage several projects at any one time, working off of your own initiative and without instruction.

About Us

At Welwyn Hatfield Borough Council, we take a huge amount of pride in being a forward-thinking authority that has a genuine customer focus.

We want everyone to feel that they have a bright future here. We want all of our people to be able to see the career pathway that is in front of them. We provide a range of training and development opportunities to help people grow in their roles. We also feel that it’s incredibly important to allow people the chance to discover interests, skills and ambitions that they may not have been aware of.  We very much believe that when someone joins Welwyn Hatfield Borough Council, we’re not just taking them, but their whole family too. For this reason, we have put together a benefits package that provides for all of you. Whether this be by safeguarding your health and happiness or ensuring that you have a proper work life balance that allows you to enjoy your time outside of work.

Closing date: 7 April 2019.

Assessment and Interview date: 15 April 2019.

Equal Opportunities

Welwyn Hatfield – Working for Equality. We welcome applications from all sections of the community.

How to apply

Please apply online via the link below.

Please read the job description and person specification fully before applying for this vacancy.

It is essential you refer to the person specification when completing your application, particularly the role specific questions. You must demonstrate how you meet the criteria set out in the person specification and give examples to support your statements.

If you do not demonstrate how you meet the criteria for the role your application will be unsuccessful.

About Welwyn Hatfield Borough Council